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Empowering People & Organizations

Transforming mindsets and perspectives through Design Thinking + Service Design methodology workshops and consultations.

Connect With Us Book A Consultation

Mosaic BC | Design Thinking Program

A 10 days immersion/hands-on workshop where new immigrant professional women from different backgrounds of 9 to 13 different countries are trained and coached to learn and use Design Thinking under our Service Design framework, to help local companies solve real-world challenges they are facing.

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Services

Skills Coach

Recieve in-house custom live coaching and mentoring from a specialist while you learn to practice Design Thinking through using the Service Design framework. Your coach/mentor will empower you and nurture your collaborative leadership skills as well, an invaluable skill set to become a better leader whether in work or life.

Service Design Strategist

Have a seasoned Design Thinker and Service Design consultant come in to help your team or organization to diagnose ongoing complex challenges and work with you and your teams to create impactful solutions. From processes to work culture challenges, these can be worked on with clarity by determining what works, what doesn't, what outcomes are needed based on values/needs of the people involved and the business needs. Evidence based research and validation of solutions to insure meaningful impact and scalability.

Immersion Workshops

"Innovating and working together is key to Success." Design Thinking & Service Design Immersion learning experiences, with hands-on activities, reflective thought learning. In-house workshops for all user groups (staff, management, leaders, etc.) to gain the invaluable experience of using MethodSquare's Service Design framework which facilitates the Design Thinking ethos.

Testimonials

Blog Posts

Applied Design Process, Design Thinking

5 Key Tips to Guide Better Discovery & Insights | The Design Process

In my line of work as a designer for any project, my design process involves facilitating design thinking within a service...
13 May, 2019
Design Thinking, Empowerment

Creativity = Innovativeness

I highly recommend watching a documentary on Netflix, The Creative Brain. For those of you who are an advocate for adoption...
26 April, 2019
Applied Design Process, Community, Design Thinking, Innov8, Knowledge, Service Design, Toolkit

Vancouver GSJAM 2019 Slides

Video Links: What is Service Design? https://youtu.be/BeEUemtdoJQ What Can Service Design Do For Your Company? https://youtu.be/VQHlZVKqWL0
23 April, 2019
Human Center Design, Product Design, Product Development

Prenabelt with GIRHL – An Update

A huge milestone for this ongoing project that started in 2014.  I'm elated for our team as the research paper has...
30 August, 2018

Hello. My name is Kai.

How Might I be of service to you and your business? I'm passionate about creating meaningful experiences for people through the products and services they interact with.

Engage. Inspire. Empower.

As a veteran designer with 25+ years of experience, service design thinking is at the core of my design practice. Design Thinking cultivates deeper insights for understanding, facilitates solutions that provide better sustainable, usable, efficient, and desirable experiences for all users. It supports collaborative leadership and empathy, which we all need more of. Using a service design lens, I'm able to better defining the root causes to exposing new opportunities which address the needs and goals of the business and the end customers.

Being a 30+ years Vancouverite, originally hailing from Ontario and cities abroad, my life's mission is to engage, inspire, and empower others where I reside, to engage and to give back, to help increase human connection and advocate personal/professional growth.

Currently, I dedicate time to help cultivate Vancouver’s professional design community with focus in the design thinking/service design front. I host a collaborative design thinking community, facilitate annual global design workshops, and offer mentorship to those who seek one-on-one support and guidance.

Book 30 mins Discovery Call - Complimentary Email Kai

Kaishin Chu | MethodSquared Designhaus © All right reserved.

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