IES – Innovating for Employment Success – Pilot Program, Test group 2 And that’s a wrap!! We did it! 18 participants, 10 different countries, divided into 4 teams working to solve “wicked problems” for 4 local organizations through the Innovating for Employment Success Workshop with MosaicBC.  Next week, the City
Read More

We got through our first ever Global GovJam with smiles and two plausible public service concepts that we all wished were real! Of course there were a few small hiccups along the way, from planning logistics to participants not being able to commit to both days last minute, which meant
Read More

This year, I’m hoping to facilitate hosting of all 3 service design jams here in Vancouver in conjunction with our Service Design Vancouver meetup group. It will be a full plate, but definitely a rewarding one! First official jam that will take place is the Global Service Jam, so stay posted for
Read More

A great article was share via our UX Design Therapy FB group page today, thanks goes to David for sharing it. It talks about what the tipping point for experience design means, when the methodologies are embedded into the day to day strategies and decision making processes. On how to get beyond the
Read More