“When it became obvious that COVID-19 was a threat to the already vulnerable residents, a handful of community advocates sprang into action. They knew that frequent hand washing was one of the most important ways to combat COVID-19 — however, how do
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To Everyone who participated in last night’s event… Courage Last night was truly incredible. I know some of you came feeling depleted and probably skeptical of what we could bring to you, asking yourselves “How Might We be of service to you.”
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A 10 days/2-week immersion/hands-on workshop for new immigrant professional women from different backgrounds and cultures. Participants learn to become job-ready ‘innovative thinkers’ through Design Thinking & Service Design, where they will discover how to innovate meaningful solution ideas for local companies. Design
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Agreed. It’s like the saying, “Give a man a fish and you feed him for a day; teach a man to fish and you feed him for a lifetime.” You can empower a person for life, so why not try adopting a
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In my line of work as a designer for any project, my design process involves facilitating design thinking within a service design framework, especially useful when doing business, service, systems, experience, and process design. In this series let’s explore my top 5
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I highly recommend watching a documentary on Netflix, The Creative Brain. For those of you who are an advocate for adoption of a Design Thinking mindset/process and/or consider yourself a creative thinker, you will appreciate this documentary. Great to share and invoke
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Video Links: What is Service Design? https://youtu.be/BeEUemtdoJQ What Can Service Design Do For Your Company? https://youtu.be/VQHlZVKqWL0
Human beings are holistic — when you change a part of any system you simultaneously change the whole. You can’t change a part without fundamentally changing everything. Benjamin Hardy Being a Design Thinker who does and teaches Service Design, the above paragraph summarizes my
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A huge milestone for this ongoing project that started in 2014. I’m elated for our team as the research paper has been published after much editing through the lengthy submission process. A big congrats goes Allan Kember for his leadership and project
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I completely agree 100{815fdd819579a02dc2add20d38ce1539912480600a74c1048385f26d38ce5a69}+ in the importance of building empathy in children, when they’re young, empowering them to better connect and succeed in a meaningful life. It was while I read this article that prompted me to share with you. It shouldn’t
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Our Design Thinking workshop will help you develop practical and innovative solutions for your problems. Design Thinking is an empathy-based approach compared to traditional problem-solving, where we use a human-focused, prototype-driven process for innovation. This method teaches you how to innovate and how to make out-of-the-box thinking
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